Contact Us

General enquiry​​​

For any enquiries, you are welcome to contact us via the following channels:
Email:​​ general@frc.org.hk
Address: 24th Floor, Hopewell Centre,
183 Queen's Road East,
Hong Kong
Tel: (852) 2810 6321
Fax: (852) 2810 6320
Website: www.frc.org.hk
Office hours: Monday to Friday 8:30am – 5:30pm
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Complaint

Access to information ​

The FRC is committed to openness and transparency in all of its activities. The FRC will provide information relating to its policies, decisions and other matters falling within its area of responsibility, except for information which is subject to the preservation of secrecy provisions under the FRC Ordinance (FRCO) and/or listed out under the “Confidential information” section below.  Nothing in this statement of policy affects any legal restrictions on access to information whether they are statutory prohibitions, obligations arising under the common law or international agreements which​ apply to Hong Kong.

Information available

Apart from information on the website, hard copies of FRC annual reports are available at the FRC’s office (while stock lasts).For access to other information, please forward your request to the Administration Manager of the FRC.

Procedures and charges​

Requests for information held by the FRC may be made in an application form obtainable from the FRC’s office. The application form may also be downloaded here. The application can be sent by email (email address: general@frc.org.hk), by fax (fax no.: (852) 2810 6320) or by post to:

Administration Manager
Financial Reporting Council
24th Floor, Hopewell Centre,
183 Queen's Road East,
Hong Kong​

Where possible, information will be made available within five working days after the receipt of a request. If that is not possible, the applicant will be informed within five working days of the time at which the information can be made available. If a request is to be declined, the FRC will inform the applicant and give an explanation within the above time frame.

Confidential information

All information related to complaints, investigations and enquiries will not be disclosed. Upon completion of an investigation and enquiry, the FRC may decide to publish the investigation or enquiry report or any part of it, if appropriate.

The FRC may refuse to disclose the following:

(a) Information whose disclosure would constitute a contravention of any law which applies in Hong Kong
(b) Papers for and records of discussions at any internal meeting of the FRC
(c) Information provided by a third party
(d) Information which will soon be published
(e) Information which would harm or prejudice the management and operations of the FRC, where “harm” and “prejudice” include both actual harm and prejudice and the risk or reasonable expectation of harm and prejudice, in which case the FRC will consider whether the public interest in the disclosure of the information outweighs any harm or prejudice which could result
(f) Information the disclosure of which could lead to improper gain or advantage
(g) Information which could only be made available by unreasonable diversion of the FRC’s resources


Review

Any person who believes that the FRC has failed to comply with this Access to Information Policy may request the FRC to review the situation or complain to the Ombudsman.

For enquiries, please contact the Administration Manager of the FRC at (852) 2810 6321.

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